This Subscription Agreement (“Agreement”) is entered into between Gatheround LLC, a Georgia limited liability company (“Gatheround”, “we”, “us”), and the entity or individual identified during account registration (“Customer”, “you”). This Agreement is effective as of the date Customer first accesses the Service or executes an order form referencing this Agreement. If Customer is accepting on behalf of a company or other legal entity, Customer represents that it has the authority to bind that entity to this Agreement.
Gatheround provides a cloud-based catering management software platform (the “Service”) accessible at gatheround.io. The Service includes modules for event management, kitchen operations, staff scheduling, venue logistics, and financial reporting, depending on Customer’s subscription plan. The Service is solely for Customer’s internal business use and may not be resold, assigned, sublicensed, or redistributed to any person or entity.
Admin seats apply to owner, manager, and sales roles only. Staff portal users (hourly staff accessing scheduling and time clock features) do not count toward seat limits and are not subject to per-seat fees.
Subscriptions are available on a monthly or annual basis. Monthly subscriptions are billed in advance on the first day of each billing period. Annual subscriptions are billed in full at the start of each annual term and automatically renew for successive annual terms unless cancelled. First payment is due upon activation of the subscription. All fees must be paid in full before access to the Service is granted or renewed.
Any fees not paid by their due date will accrue interest at the rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) from the due date until paid in full. Gatheround reserves the right to condition future access on payment of all outstanding balances plus accrued interest.
Customer must maintain a valid payment method on file at all times. Gatheround reserves the right to suspend or terminate access immediately and without prior notice if: (a) payment is declined or funds are unavailable; (b) a payment is reversed, charged back, or disputed; or (c) an expired payment method is not replaced. Customer is responsible for all chargeback fees and reasonable collection costs incurred by Gatheround resulting from disputed charges.
All fees are non-refundable except as expressly stated in this Agreement or required by applicable law. Cancellation does not entitle Customer to a refund of any prepaid fees for unused periods.
Gatheround may modify subscription pricing with at least 30 days written notice via email or posting on gatheround.io. Continued use after the effective date constitutes acceptance. If Customer objects to a material price increase taking effect mid-term, Customer may terminate and receive a prorated refund of prepaid fees for the unused portion.
New customers may access the Service on a 14-day free trial. No credit card is required. Gatheround reserves the right to modify or terminate trial offers at any time.
Customer is responsible for all applicable taxes on subscription fees, excluding taxes on Gatheround’s net income.
Gatheround grants Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the subscription term solely for Customer’s internal business operations.
Customer shall not:
Customer is responsible for all activity under its account. User credentials may not be shared. Customer shall notify Gatheround immediately at hello@gatheround.io of any unauthorized access.
Features designated as beta, preview, or early access are provided as-is, may be modified or discontinued at any time, and are excluded from uptime commitments, warranties, and indemnification.
Gatheround retains all right, title, and interest in the Service, including all software, algorithms, documentation, and enhancements, whether or not created based on Customer feedback. No rights are granted except the limited license in Section 3.1.
Customer grants Gatheround a perpetual, irrevocable, royalty-free license to use any feedback or suggestions provided regarding the Service.
Customer retains all rights in data submitted to the Service (“Customer Data”). Gatheround does not claim ownership of Customer Data.
Customer grants Gatheround a limited license to process Customer Data solely to provide the Service and as described in the Privacy Policy at gatheround.io/privacy.
Gatheround may collect, use, and disclose aggregated and anonymized data derived from Customer’s use of the Service for any lawful purpose, including to improve the Service, develop new features, and train machine learning models. Such data will not identify Customer or any individual.
Gatheround will use commercially reasonable efforts to maintain Service availability of at least 99% measured monthly, excluding scheduled maintenance, force majeure events, and Customer-caused outages.
If monthly uptime falls below 99%, Customer may request a service credit equal to 5% of that month’s fee per full percentage point below 99%, up to 30% of that month’s fee. Credits are Customer’s sole remedy for downtime and must be requested within 30 days. Credits apply to future invoices only and do not apply to Beta Features or trial accounts.
Support is provided via hello@gatheround.io. Gatheround will use reasonable efforts to respond within 2 business days.
Each party will protect the other’s non-public confidential information using at least reasonable care, use it only for purposes of this Agreement, and not disclose it to third parties without consent. Exceptions apply for information that is publicly known, independently developed, or required to be disclosed by law.
Monthly subscriptions renew automatically each month. Annual subscriptions renew automatically each year unless cancelled with at least 30 days notice before renewal.
Customer may cancel with at least 30 days written notice. Cancellation takes effect at end of the current billing period. No refunds for unused prepaid time except as provided in Sections 2.7 or 7.4.
Gatheround may suspend or terminate access immediately for: (a) material breach not cured within 10 days of notice; (b) non-payment or chargeback; (c) illegal or abusive use; (d) legal requirement; or (e) security risk to the Service. Gatheround will not be liable for good-faith terminations.
If Gatheround makes a material modification taking effect before Customer’s next renewal and Customer objects, Customer may terminate within 30 days and receive a prorated refund for the unused subscription period.
Upon termination, access ceases immediately. Sections 4, 6, 8, 9, 10, and 11 survive termination.
Each party warrants it has the legal authority to enter this Agreement and its performance will not violate applicable law.
Gatheround warrants the Service will perform materially in accordance with its documentation under normal use.
EXCEPT AS IN SECTION 8.2, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. GATHEROUND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OPERATION. BETA FEATURES ARE EXCLUDED FROM ALL WARRANTIES.
Gatheround will defend Customer against third-party claims that the Service infringes any patent, copyright, trademark, or trade secret, and indemnify Customer for resulting damages and costs, provided Customer gives prompt notice and cooperates. Exclusions apply for Customer modifications, third-party combinations, or failure to use updates.
Customer will defend and indemnify Gatheround against claims arising from: (a) Customer’s use in violation of this Agreement or law; (b) Customer Data; (c) Customer’s breach of warranties; or (d) unauthorized access through Customer’s account.
The indemnified party must give prompt notice, allow sole control of defense and settlement (with consent for settlements imposing obligations), and provide reasonable cooperation.
GATHEROUND’S TOTAL LIABILITY SHALL NOT EXCEED FEES PAID IN THE 12 MONTHS PRECEDING THE CLAIM. NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. EXCEPTIONS: INDEMNIFICATION OBLIGATIONS, CONFIDENTIALITY BREACHES, AND CUSTOMER PAYMENT OBLIGATIONS.
Parties will attempt informal resolution within 30 days of written notice to hello@gatheround.io before filing formal claims.
ALL DISPUTES SHALL BE RESOLVED BY BINDING ARBITRATION UNDER AAA COMMERCIAL RULES, BY A SINGLE ARBITRATOR IN ATLANTA, GEORGIA OR REMOTELY. THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.
ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY. CLASS ACTIONS, CLASS ARBITRATIONS, AND REPRESENTATIVE PROCEEDINGS ARE WAIVED.
Either party may seek injunctive relief for IP infringement, confidentiality breaches, or irreparable harm. Small claims court actions are excluded from arbitration.
Neither party is liable for delays caused by events beyond reasonable control (acts of God, disasters, pandemics, government actions, power or internet failures). If Gatheround cannot provide the Service for 30+ consecutive days due to a Force Majeure Event, either party may terminate with written notice and Customer receives a prorated refund.
Georgia law governs. Disputes not subject to arbitration are resolved in Fulton County, Georgia courts.
This Agreement, with the Privacy Policy and Terms of Service at gatheround.io, is the complete agreement between the parties.
Gatheround may modify with 30 days notice. Continued use constitutes acceptance.
Invalid provisions are enforced to the maximum extent; remaining provisions continue in force.
Failure to enforce a provision does not waive future enforcement.
Customer may not assign without Gatheround’s consent. Gatheround may assign in connection with a merger or acquisition.
Notices to Gatheround via hello@gatheround.io. Notices to Customer via account email.
Parties are independent contractors.
Gatheround LLC
Atlanta, Georgia
Email: hello@gatheround.io
One more thing: the world works better when people are kind to each other. We built this platform for people who feed people — and there's something quietly beautiful about that. Be good to your clients, your staff, and your vendors. It matters more than the software.